What does being processed mean?
Frequently Asked Questions
Your order will post in your online account as “Being Processed” until it has shipped. Your product is either enroute from the manufacturer to Ace Wigs, or is enroute from Ace Wigs to you. Your order may post as “Being Processed” for a period of time while we organize the items in our shipping department along with the other orders being processed.
You may access your account information status if you have ordered online; however, if you have ordered by phone, fax, or mail, your account information may not be available online or via email.
If you have ordered Standard Shipping we make our best effort to deliver your product within 7 to 12 business days. If you ordered Express Shipping we make our best effort to deliver your product within 4 to 7 business days. This does not include weekends or holidays. Please check your calendar.